Frequently Asked Questions
Everything you need to know about our premium home essentials.
What is the standard shipping timeframe for orders?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. We also offer expedited shipping options at checkout for faster delivery.
What is your return policy for home goods?
We accept returns on unused items in their original packaging within 30 days of delivery. Please note that shipping fees are non-refundable, and a small restocking fee may apply to large furniture items.
Are your products sustainably sourced?
Yes, Appointed is committed to ethical manufacturing. We prioritize eco-friendly materials, such as FSC-certified wood and organic textiles, to ensure our products are as kind to the planet as they are to your home.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated automatically during the checkout process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Affirm for qualifying purchases.
How can I track my order status?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.